Privacy Policy

1. Information We Collect

We collect and process the following types of information:

• Personal Data: Name, email address, phone number, date of birth, flight details, and other necessary information required to process compensation claims.

• Usage Data: Information about how you use our website, such as visited pages and session duration.

• Third-Party Data: We may receive additional data from external sources, such as cookies or social media platforms, to enhance our services.

2. How We Use the Information

We use your data for the following purposes:

• To process compensation claims and provide related services.

• To contact you regarding your claim status or provide customer support.

• To improve the quality of our services and user experience.

• To send updates or promotional offers, with your prior consent.

3. Data Sharing

We do not sell or rent your personal data to any third party. However, we may share your data with:

• Legal or technical partners who assist us in delivering our services.

• Official or regulatory authorities when legally required.

4. Data Protection

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
However, we cannot guarantee the complete security of data transmitted over the Internet.

5. Your Rights

Under applicable laws, you have the right to:

• Access your personal data held by us.

• Request correction or update of your data.

• Request deletion or restriction of processing.

• Object to data processing for marketing purposes.

• Withdraw your consent at any time without affecting the lawfulness of prior processing.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

7. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any material changes by posting the updated version on our website.